Top 30 Inspiring Alice Walton Quotes On Customer Value

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Alice Walton is an American. She is the heiress to the fortune of Walmart. She is known as the second richest woman and the 20th-richest person in the world. Here are some Alice Walton quotes that will inspire you.

Inspiring Alice Walton Quotes

“Expenses should never exceed one percent of our purchases.” – Alice Walton

“To succeed in this world, you have to change all the time.” – Alice Walton

“High expectations are the key to everything.” – Alice Walton


“Do it. Try it. Fix it.” – Alice Walton

“Most everything I’ve done I’ve copied from somebody else.” – Alice Walton

“When all else fails, put on a costume and sing a silly song.”


“I was asked what I thought about the recession. I thought about it and decided not to take part.” – Alice Walton

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“Take the best out of everything and adapt it to your needs.” – Alice Walton

“Control your expenses better than your competition. This is where you can always find a competitive advantage.” – Alice Walton


“Leaders must always put their people before themselves. If you do that, your business will take care of itself.” – Alice Walton

“Commit to your business. Believe in it more than anybody else.” – Alice Walton

“If you want a successful business, your people must feel that you are working for them – not that they are working for you.”


“Individuals don’t win in business, teams do.” – Alice Walton

“Appreciate everything your associates do for the business.” – Alice Walton

“You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient.” – Alice Walton


“There’s a lot more business out there in small-town America than I ever dreamed of.” – Alice Walton

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“I not only knew I wanted to go into retailing, but I also knew I wanted to go into business for myself.” – Alice Walton

“If one of our customers comes into the store without a smile, I’ll give them one of mine.”


“Lose your smile and lose your customers.” – Alice Walton

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Alice Walton

“If you don’t listen to your customers, someone else will.” – Alice Walton

“The way management treats their associates is exactly how the associates will then treat the customers.” – Alice Walton

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“The key to success is to get out into the store and listen to what the associates have to say. It’s terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.” – Alice Walton

“I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.”


“The secret of successful retailing is to give your customers what they want.” – Alice Walton

“Job security lasts only as long as the customer is satisfied. Nobody owes anybody else living.” – Alice Walton

“Focus on something the customer wants, and then deliver it.” – Alice Walton

“Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.” – Alice Walton

“Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community. There is only one boss. The customer…” – Alice Walton

“Celebrate your successes. Find some humor in your failures.” – Alice Walton

“I pay low wages. I can take advantage of that. We’re going to be successful, but the basis is a very low-wage, low-benefit model of employment.” – Alice Walton

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