If you are looking to learn in-demand skills that will have you job-ready in less than 6 months with no degree or experience required and get Google IT Support Certificates then this is for you
Google Career Certificates are part of Grow with Google, an initiative that draws on Google’s 20-year history of building products, platforms, and services that help people and businesses grow. Through this program, Google aims to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Get professional-level training and Google IT Certificates from Google. No experience necessary to learn job-ready skills, even with no relevant experience.
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About Google IT Support
Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 340,500 U.S. job openings in IT and a $50,800 average entry-level salary in IT support.¹
Over 5 courses, learn in-demand skills that prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months. Upon completion, you can directly apply for jobs with Google and over 130 U.S. employers, including Walmart, Best Buy, and Astreya.
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Since the IT Support Certificate launched in 2018, 82% of graduates have reported a positive career outcome like a new job, promotion, or raise within 6 months.
This program also prepares you for the CompTIA A+ exams, the industry-standard certification for IT—you’ll earn a dual credential when you complete both.
This program is ACE® certified—when you complete the certificate, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
What This Program Includes
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
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Your skills will include Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
Learn concrete skills that top employers are hiring for right now.
How you will benefit from this program:
Build the Skills to Get Job Ready
Whether you’re looking to start a new career, or change your current one, Professional Certificates on Coursera help you become job ready. Learn at your own pace, whenever and wherever it’s most convenient for you. Enroll today and explore a new career path with a 7 day free trial. You can pause your learning or end your subscription at any time.
Hands-On Projects
Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers. You’ll need to successfully finish the project(s) to earn your Certificate.
Earn a Career Credential
When you complete all of the courses in the program, you’ll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
Many Professional Certificates have hiring partners that recognize the Professional Certificate credential and others can help prepare you for a certification exam. You can find more information on individual Professional Certificate pages where it applies.
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You will qualify for in-demand jobs in the IT
In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly while providing great customer service along the way. You will qualify for jobs in IT like;
- Database administrator
- IT specialist
- Tech support specialist
- Systems analyst
- Network engineer
- Help desk technician
- IT support specialist
- IT technician
- Computer user specialist
- IT assistant
What is IT Support?
Businesses, nonprofits, school systems, and government organizations all rely on technology. Computers break, systems fail, phones die—when that happens, we need experts to fix them. IT support is all about troubleshooting and problem solving when the tech fails and providing great customer service along the way.
This includes setting up computers for users within an organization, overseeing computer systems, and debugging whenever a problem arises. A job in IT can mean in-person or remote help desk work in a range of organizations across many different industries.
You’ll learn about:
- Troubleshooting and customer care
- Networking
- Operating systems
- System administration
- Security
How to get started
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